So there's a risk we hadn't thought about. BBC Watchdog tonight (9 September) fairly conclusively proved that a UK low cost carrier has been using under size baggage gauges at the gate to extort additional hold bag fees from their passengers. I really do not understand why a sound business like theirs would do that to the fundamental source of its revenue - it makes no long term sense.
I don't have any evidence but the BBC appear to have some; they convinced me. Let's try not to harm our industry's reputation unnecessarily...
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