Showing posts with label business continuity. Show all posts
Showing posts with label business continuity. Show all posts

Thursday, 14 May 2020

Safety of Commercial Air Travel During the COVID-19 Outbreak

A guest post from Gates Aviation Associate John Edwards:

All international travel involves the risk of exposure to coronavirus at present. This risk can be managed in several meaningful ways but absent a vaccine, the final outcome of infection cannot.    

The manner in which COVID-19 spreads and infects people is an emerging issue. It is generally agreed that the disease can spread person-to-person through small droplets from the nose or mouth of an individual infected with COVID-19 and that coronavirus can remain intact and viable for up to 72 hours on some surfaces e.g. steel. It is unlikely to be spread through aircraft air circulation systems.

Operational recommendations for the aviation sector for implementation until the disease outbreak has been “closed”, have been provided by multiple international agencies. Sovereign States and their airports are categorised into risk levels although there are differences of opinion as to which level some States should be in. Risk level definitions vary but generally range from 1 to 3 where three recommends against all non-essential travel. A separate categorisation process is in place for State preparedness to manage the disease. These levels range from 1 (not prepared) to 5 for countries that have “more than 80% (medical response) capacity”.
  
Many airports are closed or have severe restrictions in place. The nature of airport design means that maintaining social distancing for staff and passengers can be problematic at best. The number of unavoidable physical ‘touch-points’ is vast and these are touched multiple times by a very wide range of passengers, airport employees and contractors. Previously acceptable airport cleaning regimes are no longer adequate. Specific types of waste must be categorised and disposed of a ‘biohazardous’.  

Airlines are similarly recommended to put special measures in place to minimise risk and protect passengers and crew to the greatest extent reasonable.   

In the same way that some aircraft operators and airports expect and implement higher standards of safety and security than others, performance differences can be anticipated in this regard too.

If a traveller develops COVID-19 symptoms whilst overseas he/she may need to be repatriated by specialist jet air ambulance. Travel on a commercial aircraft will not be an option.

All of this means that deciding whether to travel of air, where you can travel and whether it is relatively safe to do so is a complex task. Discharging corporate due diligence under these circumstances is markedly more difficult than usual.

Gates Aviation has current experience of doing exactly this and stands ready to help! 

Wednesday, 29 April 2020

BUSINESS CONTINUITY PLANNING – WHAT IS IT?



Rule 1: It is NOT preparing for ‘business as usual’ in a crisis – if it were, there would be no need for a plan.

Rule 2: It’s all about the objectives.

Crisis or no crisis, all businesses should live and die by their objectives; what are we trying to achieve and why? If we can’t answer that then we can’t know if we are succeeding or failing. So, from the outset there must be clear objectives and, yes I know it is old, but the SMART concept is still valid. What is wrong with having business objectives that are ‘specific, measurable, achievable, relevant and time-bound’? Or some similar version thereof. Personally, I think we should add an E in there somewhere, for ethical. And you might not be able to satisfy every single one in every objective but it is a good starting point.

Once our goals are clear we can identify that anything which could adversely affect the ability to achieve them is a threat which we must have a plan to counter. Anything that does not is of no interest whatsoever, however bad it might otherwise be, and should be ignored. Straightaway we have focused our attention and our resources onto the things that matter and not wasted them on things that do not.

Rule 3: Have a plan.

This is when you need some first rate pessimists. The business continuity plan consists of protecting as much of the suite of objectives as possible against the increased threat level presented by any conceivable crisis. Which objectives can be postponed? The T element extended? Can others be scaled back but still maintained in essence? Is there a plan to review the objectives in light of the new threat level? Must some objectives be abandoned because the achievable A element or the relevant R no longer exist? And this may be where the ethical E becomes important – how do we manage our social responsibility values in a crisis? If they can be ignored when times are tough they are not really values at all…

A footnote on objectives:

A popular corporate objective these days is ‘Zero harm’. The best definition of harm I have seen comes I think from the old Warsaw Convention and states: ‘Loss or damage to property, injury or death to persons’ or something like that. Nowadays I would add the environment in there too. Is this ‘achievable’ in many of today’s industries? Probably not but especially when it comes to lives and health, zero is the only goal we can have. No company is going to have an objective of just maiming two people this year, although that may be what they mean!