After every mission military pilots and their crew
will hold a debrief to discuss want went well and what could have been
done better. This is an opportunity for those involved in the task to recognise
superior performance and to learn by addressing any deficiencies – makes sense
right?
However, post-flight debriefs in commercial
aviation are quite rare, in spite of the obvious potential value. In many
regulatory jurisdictions pilots and cabin crew are only considered to be ‘on
duty’ until 30 minutes after ‘on-chocks’ time so there is a limited window of
opportunity. Furthermore, the crew for the next scheduled flight will
frequently be waiting to get on board to maximise preparation time during the
short turnaround period. Perhaps most influential is the fact that it isn’t ‘the
way we do things around here’ – it’s not part of the culture.
A pilot would think nothing of remarking on a colleague’s
smooth landing in difficult crosswind conditions for example but there is
unlikely to be much discussion about it if it went less well. The absence of a
debrief effectively implies that the entire flight proceeded satisfactorily and
in accordance with standard operating procedures: there were no errors,
deviations, distractions and consequently no opportunities to learn. Any pilot
knows that is never the case but without a professional conversation
immediately afterwards, the implication becomes reinforced.
Pilots are well used to debriefs after training
flights so why not after every flight?
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